Prior to purchase any Ah Shi Beauty products, always discuss your skin concerns/issues to your dermatologist to determine if our products work for you. Ah Shi Science believes in fostering a relationship between your dermatologist and you plays an important role in educating, screening, and treating various skin issues including:


[1]. Acne: If you are experiencing/had experienced with acne that requires prescription medications from your dermatologist, please schedule a visit with your dermatologist to see if our products fit with your daily lifestyle. Certain medications such as antibiotics and retinol/steroid acne treatments that you are/had taken can counteract with the natural ingredients benefits from Ah Shi Beauty products. Safety is our top priority at Ah Shi Science and we believe in educating customers like you before trying our products.


[2]. Skin Cancer: At Ah Shi Science, we believe in preventative health checks is the foundation to beauty. Therefore, if you are at risks of skin cancer, please schedule a routine skin examination at your dermatologist’s office.


[3]. Eczema/Rosacea/Psoriasis: Certain individuals experience chronic skin conditions like eczema, rosacea that require prescription topical/oral medications from their dermatologists. Always consult to your dermatologist before trying any beauty products, including ours.


Knowing how your skin works help you see why our products work as directed. At Ah Shi Science, we want you to feel radiant while maintain a healthy skin care regimen.


How can I place an order online?

Browsing on the Ah-Shi Beauty website, by adding the product of your choice to your chart, you will be asked whether you want to continue shopping, or proceed to the checkout. You can add more than one product to your chart at any time. When you are ready to checkout, follow the checkout process.

can I add items, change or cancel my order once I've confirmed it?

Unfortunately, once your order is complete, you can no longer add items, or change your order. If you want to add items, you should place another order within 24 hours of your original order, then contact us with both order numbers, and we'll be happy to refund you the additional delivery charge. You should be able to cancel your order within 2 hours of placing your order, but sometimes our warehouse is really quick at getting orders out the door and they could have already dispatched it to you. If that is the case we are unable to cancel it. However you can return the parcel to us as long as it is not been opened. 

How long will it take for my order to arrive?

Upon placing your order on Ah-Shi Beauty website, Free shipping over $300 worth of products will take 7-10 business days. Standard shipping 3-5 business days. 


How can I pay on your site?

When you check out, you will be offered the choice to pay with your debit/credit card or to checkout using PayPal. IF you use PayPal, you will need to select the box to accept our terms and Conditions and then you will be taken to the PayPal site to complete your order.

You can pay using any of the following:

  • Visa and MasterCard credit cards

  • American Express charge card

  • PayPal

can I place my order over the phone?

due to security reason we are unable to place orders over the phone or email.

do you deliver worldwide?

Yes, we deliver worldwide with the exception of Brazil and Russia, due to current shipping legislations.